Refund policy

We have a 14 day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received.

The buyer is responsible for return postage costs and any loss in value if an item isn't returned in original condition. We recommend returns are sent with proof of posting. 

To start a return, you can contact me at jeanette-chappell@hotmail.com. Please note that returns will need to be sent to the following address: The Salvage Hut, 2 Station Road, Whitchurch, Hampshire, RG28 7EP

You can always contact me for any return question at jeanette-chappell@hotmail.com.

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
Refunds will be processed when the item has been received.